Privacy Policy

We collect information to provide you with the best possible experience:

a. Personal Information

Name, email address, phone number, postal code, and payment details, provided during account creation, order placement, or communication

b. Non-Personal Information

Technical data such as browser type, device information, IP address, and pages visited, collected through cookies and analytics tools.

We use your data for the following purposes:

• To process orders and deliver your purchases.
• To communicate with you regarding your account, orders, or inquiries.
• To improve our website functionality and enhance user experience.
• To send marketing communications, special offers, or updates (only if you have opted in).
• To analyze website traffic and performance for optimization.

Your privacy is important to us, and we do not sell your personal information. We only share your data in these scenarios:

• With Service Providers: Trusted partners who help with order fulfillment, payment processing, and marketing.
• For Legal Compliance: If required by law or to protect the rights and safety of Knots and its users.

You have the following rights regarding your personal information:

• Access: Request a copy of the data we have about you.
• Correction: Update or correct your personal information.
• Deletion: Request the deletion of your data, subject to any legal obligations.
• Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link or by contacting us directly.

We implement advanced security measures to safeguard your information, including encryption and secure servers. While we strive for 100% security, no method of online transmission is completely foolproof.

We use cookies to enhance your experience. These small text files help us:

• Save your preferences for future visits.
• Understand user behavior and improve website performance.
• Provide personalized recommendations.

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated date.

If you have any questions about our Cookies Policy, please contact us at:

Knots

salesusa@europastry.com

+ (800) 869-6262

2001 Orville Drive, Ronkonkoma, NY 11779